Knee Angel Our  Return and Shipping Policy Return Policy: Knee Angel is guaranteed to work. If for any reason you are not satisfied, return Knee Angel within 30 days of purchase for a prompt refund of the purchase price. Please return product in good condition (in original packaging if possible) with receipt of purchase. You must first email customer@kneeangel.com and request a RMA# (return merchandise authorization number). Please let us know why you are returning the product. Include your RMA#, name, complete address and phone number clearly written. Insure for the purchase price and mail to: Knee Angel Customer Service 204 E 2nd Avenue Suite 222 San Mateo, CA 94401 Shipping Policy: Our default shipping method is USPS regular mail; please allow 1 – 2 weeks for delivery. Copyright © 2012-2013, OFR Group Inc, All Rights Reserved   U.S. Patent Numbers: 7,296,313 and 7,444,699 Return to Homepage